Privacy policy

Last updated: July, 2026

At Melwyn's Cold Corner ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Billing address
  • Order history

Payment Information

We do not store your debit card, credit card, UPI PIN, or net banking credentials.

All online payments are securely processed through trusted third-party payment gateways such as Razorpay. Payment information is handled directly by the payment provider in accordance with their security standards and privacy practices.

Cash on Delivery (COD) may also be available for eligible orders.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access
  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Verify payments
  • Contact you regarding your order
  • Provide customer support
  • Improve our products and services
  • Send promotional offers (only if you choose to receive them)
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third-party service providers when necessary to operate our business, including:

  • Razorpay for secure payment processing.
  • Delivery partners for order fulfillment.
  • Shopify for website hosting and e-commerce services.
  • Analytics providers to improve our website and customer experience.
  • Government or law enforcement authorities where required by applicable law.

These third parties receive only the information necessary to perform their services on our behalf.

 

4. Marketing Communications

If you subscribe to our newsletter or promotional messages, we may send updates about:

  • New products
  • Special offers
  • Discounts
  • Seasonal promotions

You may unsubscribe at any time using the link provided in our emails.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw marketing consent
  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Melwyn's Cold Corner

Email: koradesign.global@gmail.com

Phone: +91 9833 238751

Address: Shop No. 4, Jai Samruddhi Bldg, near Our Lady of Fathima Church, Majiwada Village, Tirumala Society, Sainath Nagar, Majiwada, Thane, Maharashtra 400601