Terms of service
Last Updated: July 2026
Welcome to Melwyn's Cold Corner. By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
If you do not agree with these Terms, please do not use our website.
2. Products
Melwyn's Cold Corner offers fresh pork, buffalo meat, and related food products.
As our products are perishable, product availability may change without prior notice.
Product images are for illustrative purposes only. Actual cuts, colour, weight, and appearance may vary naturally.
3. Pricing
All prices displayed on our website are in Indian Rupees (INR).
Prices may change without prior notice.
Applicable taxes and delivery charges (if any) will be displayed during checkout.
4. Orders
All orders are subject to acceptance and product availability.
We reserve the right to:
- Cancel any order
- Limit quantities purchased
- Refuse service in cases of suspected fraud or misuse
Customers are responsible for providing accurate delivery information.
5. Payment
We accept secure online payments through Razorpay and may also offer Cash on Delivery (COD) for eligible orders.
Online payments are processed securely through third-party payment providers.
We do not store your payment card details.
6. Delivery
Delivery is currently available only within our designated service areas.
Delivery times are estimates and may vary due to:
- Weather conditions
- Traffic
- Public holidays
- Operational delays
- High order volumes
We will make every reasonable effort to deliver your order on time.
7. Order Cancellations
Orders may be cancelled before preparation begins.
Once preparation or packing has started, cancellations may no longer be possible due to the perishable nature of our products.
8. Returns & Refunds
Please refer to our Return & Refund Policy for complete details regarding damaged, incorrect, or missing items.
Fresh meat products cannot be returned once delivered unless they are damaged, spoiled, or incorrectly supplied.
9. Customer Responsibilities
Customers agree to:
- Provide accurate contact and delivery information.
- Ensure someone is available to receive the delivery.
- Store products appropriately after delivery.
- Inspect the order immediately upon receipt.
10. Intellectual Property
All content on this website, including:
- Logos
- Product images
- Illustrations
- Graphics
- Text
- Branding
is the property of Melwyn's Cold Corner and may not be copied, reproduced, or distributed without prior written permission.
11. Limitation of Liability
To the fullest extent permitted by law, Melwyn's Cold Corner shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the value of the order placed.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Changes to These Terms
We may update these Terms of Service at any time.
Changes become effective immediately upon publication on this website.
Customers are encouraged to review these Terms periodically.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Thane, Maharashtra.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Melwyn's Cold Corner
Email: koradesign.global@gmail.com
Phone: +91 9833 238751
Address: Shop No. 4, Jai Samruddhi Bldg, near Our Lady of Fathima Church, Majiwada Village, Tirumala Society, Sainath Nagar, Majiwada, Thane, Maharashtra 400601