Shipping policy

Last Updated: July 2026

Thank you for shopping with Melwyn's Cold Corner. We are committed to delivering fresh, hygienically prepared meat products safely and on time.

1. Delivery Areas

We currently deliver within Thane and selected nearby areas.

Delivery availability depends on your location. You can enter your delivery address during checkout to confirm whether delivery is available in your area.

2. Order Processing

All orders are freshly prepared after they are received.

Orders are typically processed within 1–24 hours, depending on product availability and order volume.

Orders placed after business hours may be processed on the next working day.

3. Delivery Schedule

Delivery times may vary depending on:

Your delivery location
Traffic conditions
Weather
Public holidays
High order volumes

Our team will make every effort to deliver your order within the estimated delivery window.

4. Delivery Charges

Delivery charges, if applicable, will be calculated and displayed during checkout before payment is completed.

We may also offer free delivery on eligible orders or during promotional campaigns.

5. Freshness & Packaging

Every order is:

Freshly cut after confirmation
Hygienically packed
Carefully handled to maintain freshness during transit

We recommend refrigerating or cooking your products immediately after delivery.

6. Delivery Attempts

Please ensure someone is available to receive your order.

If our delivery partner is unable to complete the delivery due to:

Incorrect address
Customer unavailable
Incorrect contact details

the order may be cancelled or additional delivery charges may apply for re-delivery.

7. Delays

While we strive to deliver on time, delays may occasionally occur due to:

Heavy traffic
Weather conditions
Public holidays
Operational issues
High order demand

We appreciate your patience and understanding in such situations.

8. Order Tracking

Once your order is confirmed, you may receive updates through SMS, WhatsApp, phone call, or email, depending on the contact information provided during checkout.

9. Damaged or Incorrect Deliveries

If you receive:

Incorrect items
Missing products
Damaged packaging
Products that appear spoiled or unsafe

please contact us within 1 hour of delivery with your order number and clear photos.

For more information, please refer to our Return & Refund Policy.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Melwyn's Cold Corner

Email: koradesign.global@gmail.com

Phone: +91 9833 238751

Service Area: Shop No. 4, Jai Samruddhi Bldg, near Our Lady of Fathima Church, Majiwada Village, Tirumala Society, Sainath Nagar, Majiwada, Thane, Maharashtra 400601